Contact Us
Get help, ask questions, or provide feedback about Hallunix File Share
How to Reach Us
We're here to help with any questions about our service
Support Email
support@hallunix.tech
For technical issues, file upload problems, or general questions about using Hallunix File Share.
Typical response time: 24-48 hours
Legal Inquiries
legal@hallunix.tech
For privacy policy questions, terms of use, data protection inquiries, or legal matters.
Managed by our compliance team
Business & Partnerships
hello@hallunix.tech
For business inquiries, educational partnerships, or enterprise solutions.
Part of Hallunix Tech Solutions
What to Include in Your Message
Help us help you faster with these details
Technical Issues
• Error messages you're seeing
• Steps to reproduce the issue
• Browser and device information
• File type and size (if relevant)
Privacy Questions
• Specific policy section
• Your use case or concern
• Any relevant details
• Preferred contact method
Feature Requests
• What you'd like to see added
• How you'd use the feature
• Why it would help you
• Any similar services you've used
General Feedback
• What you like about our service
• Areas for improvement
• Your typical use case
• How you found us
Frequently Asked Questions
How long are files kept?
Files are automatically deleted after the expiry period you select: 24 hours, 3 days, or 7 days. Deletion is permanent and files cannot be recovered.
Is there a file size limit?
Yes, the maximum file size is 2GB per upload. This limit ensures reliable transfers and reasonable storage usage.
Can I password-protect files?
Not currently. We focus on simple, straightforward sharing. The share link itself acts as the access control.
Do you track downloads?
No. We don't track who downloads files, how many times they're downloaded, or any other analytics about file access.
Can't find your question here? Email us at support@hallunix.tech
Part of Hallunix Tech Solutions
Hallunix File Share is one of several privacy-focused tools we've built. We believe in creating technology that respects users and puts privacy first.
🏢 Learn More About Hallunix